I overheard this in a conversation between one of our agents and a client the other day:
“I’m not here to sell you a vacation, I’m here to help you make the right buying decision.”
Brilliant! And true!
Travel prices are all the same – you’ll never pay more booking your vacation through us than you’d pay by booking direct or with an on-line travel site, we don’t charge hefty booking fees to do business, and more often than not our clients are amazed at the tremendous values we can find for them.
But, when you work with us, you get, well, us.
You benefit from our personal relationships.
We may contact a hotel manager personally by phone, email, twitter and facebook to secure an early check-in, a room upgrade, or a welcome gift. We may have an Ensemble Exclusive rate for your cruise that includes a gift of on-board credit, an invitation to a private cocktail reception, and a complimentary shore event. Our relationship with your resort Butler might allow us to complete all your check-in paperwork in advance, arrange for your mini-bar to be stocked according to your preferences, and get dinner reservations, spa appointments, and tee-times in advance so you don’t have to waste a moment of your precious vacation time.
But, just as important, you get our experience, our expertise.
We help you by asking questions about who you are – your personality, your values. We work to find the tour, hotel, resort, cruise ship that best meets your needs and desires. We take into consideration who is traveling – families? adults only? just you and the one you love? - why you’re traveling – business? relaxation? education? – when you’re traveling – weather? - and use that information to help you make the right buying decision.
You’re not alone. We’re here for you. Give us a try!